Someone I know is missing

A lifeline when someone disappears

We are here to help if someone you care about has gone missing.

Our helpline is free, confidential and available 24/7. If a friend or relative has gone missing and you would like support and advice, please contact us.

Our caring and highly trained team will discuss your options and try to help you to get you the support that you need. 

If you’re worried about the safety of a missing person, we would encourage you to contact the police as a first point of call.


Call, text or email 116 000

Missing People's helpline is free, and availble 24/7. If a friend or relative has gone missing and you need support and advice call or text 116 000 or email

Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Please see our Confidentiality Policy.


We recognise that many people are affected when someone goes missing, and we support both the families and friends of missing people. Where the word ‘family’ is used on this website or at any time to describe the charity’s services, this also includes friends and loved ones.



  • Away from home or care?
  • Caught up in a gang or going country?
  • Are you a family member or carer worried about your loved one being involved with a gang?

We will listen and offer you support. Not judge you or tell you what to do. It's your call.
SafeCall is confidential. 9am - 5pm. 
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If you would like to speak to someone urgently, please contact Missing People's free, 24/7 confidential helpline by call/text 116 000 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

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