Partner organisations & professionals

Supporting missing people and those left behind

Missing People supports a number of organisations in the search for vulnerable people who have been reported missing.

If your job involves working with people who may go missing or who are missing, or the families they leave behind, you will find out more about our services that are available to you in this section, along with other relevant information.

Family Guidance

If you feel it is appropriate, please direct families of missing people to our family guidance sheets which offer advice and information about what to do when a family member goes missing.

Say Something is a new national service which seeks to raise awareness amongst young people of the risks and dangers of child sexual exploitation and provide advice on how to keep safe and where to seek support.  The Say Something service will provide young people with a means of reporting child sexual exploitation through a free, 24/7, anonymous helpline provided by the charity Missing People.

This service will not replace existing local services, helplines or support provision but may generate additional information about exploitation in your area and give you an additional tool to use when working with young people who are wary of reporting. Missing People is working in partnership with the NWG Network Tackling Child Sexual Exploitation to provide an awareness campaign and national free phone reporting service, funded by the Department for Education. The service will go live on 1st July 2015.

The service will offer a complimentary and unique additional service through an anonymous reporting mechanism for young people alongside balancing support and safeguarding them. The helpline will also look to signpost and/or refer young people to relevant local services.

Missing People will send disclosed information about child sexual exploitation to relevant statutory agencies and will expect an appropriate local safeguarding response. The charity will also help the person reporting to be safe, and access support where needed.

Workers can share the Say Something helpline with young people who aren’t able to be fully open about what is happening, so they can report their worries anonymously.

Missing People also operates the Runaway Helpline and has 20 years’ experience supporting missing and exploited young people and their families.

Young people can call or text the Say Something helpline 116 000, 24/7. They can text us even if they have no credit left on their mobile and the 116 000 number won’t show on their bill.

For professional enquiries email: This email address is being protected from spambots. You need JavaScript enabled to view it.  

What do you need to do?

Following the launch of this campaign, we anticipate a rise in referrals. We therefore urge you to be prepared for this, ensuring staff are appropriately trained, and systems in place to respond to child sexual exploitation concerns.  

Please also:

  • Update your local websites and literature to incorporate the new national CSE helpline details and relevant links.
  • Download and display posters in places viewable by young people
  • Help with promotion of the campaign on social media and also directly give the helpline to young people who may need it 
  • Send contact details for your local CSE services/CSE SPOCS in order for us to update the NWG service directory and to ensure Missing People have recent and relevant contact details for signposting/referrals – please send these to: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Contact us for further information, advice or support: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Help with promotion of the campaign on social media and also directly give the helpline to young people who may need it

Contact Us