We are the only UK charity providing a lifeline to those affected by a disappearance or thinking of going missing. Our helpline is open 7 days per week, between 10am - 10pm.
If you are missing, thinking of going missing, or someone you know is missing, we're here for you.
You can call or text us, even if you have no credit on your mobile.
Our caring and highly trained staff and volunteers will discuss your options and try to get you the support you need. If you’re worried about the safety of a missing person, we would encourage you to contact the police as a first point of call. We provide 7 day per week emotional support for the duration of a disappearance.
We have access to the Language Line interpretation service to facilitate contact with non-English speakers.
If you contact us via text after 10pm, we will respond as soon as we can once we are open.
We endeavour to be open every day between stated hours, however this is subject to change or short-notice closure due to our capacity. If our Helpline is not open you may find advice and information on this website, including information about reporting somebody missing.
Services that offer crisis support 24/7 include Samaritans, Childline and Shout.
Sign up for emails highlighting missing appeals, information on how to share the appeals, and more information about our work. It is free to join and you can unsubscribe at any time. Find out more.